Our Services - New Rates 2009
| Parcel Ad Hoc Services | |||||||
| Weight | Normal Service | 4 Hours | 3 Hours | 2 Hours | Night Delivery (1830-2130) |
Saturday (1400-1800) | Sunday/ Public Holiday (0900-1800) |
| Small Parcels of not more than 10 kg or NOT Exceeding 30cm X 30cm X 30cm | |||||||
| Not more than 3kg | $8 | $10 | $14 | $18 | $23 | $23 | $28 |
| 4kg | $9 | $11 | $15 | $19 | $24 | $24 | $29 |
| 5kg | $10 | $12 | $16 | $20 | $25 | $25 | $30 |
| 6kg | $11 | $13 | $17 | $21 | $26 | $26 | $31 |
| 7kg | $12 | $14 | $18 | $22 | $27 | $27 | $32 |
| 8kg | $13 | $15 | $19 | $23 | $28 | $28 | $33 |
| 9kg | $14 | $16 | $20 | $24 | $29 | $29 | $34 |
| 10kg | $15 | $17 | $21 | $25 | $30 | $30 | $35 |
| Large Parcels more than 10kg | |||||||
| 10.1kg - 20kg | $18 | $25 | $35 | $45 | $55 | $55 | $65 |
| 20.1kg - 30 kg | $30 | $35 | $45 | $55 | $65 | $65 | $75 |
| Additional kg above 30kg | $0.50 per kg | ||||||
| Restricted Area Surcharge | Entry to Pass-restricted areas: Sentosa Island, Changi Cargo Complex / Airport, Alps Avenue, Lim Chu Kang, SAF Camps, Jurong Island, KD, PSA Terminal | $5 additional | |||||
| Waiting Time Surcharge | There will be 10 minutes waiting time allowance for each delivery. For every 15 minutes block thereafter. | $5 additional | |||||
| 2 Way Trip | 2 way trip within the Same day | As per 3 hours service rates | |||||
Terms & Conditions
- Items must be ready when booking is done with D3 Express Pte Ltd. If our team arrived and Items are not ready, a fee equivalent to 50% of the schedule rate will be charged.
- A cancellation fee equivalent to 50% of the scheduled rate will be levied if a cancellation is made after our team has already been dispatched.
- Unsuccessful deliveries will be brought back to office, Proof of delivery note will be used. 2nd attempt to the same location will be on the next day free. 3rd attempt will be chargeable.
- There will be no specific timing for Same Day Service, It will be sent according to our collection / delivery schedule. Should there be specific timing from customers, it will be charged as the 3 hour service rates
- Rates are subjected to changes without prior notice.
- Its is the Customer's responsibility to ENSURE the proper packaging of the goods. D3 Express Pte Ltd's liability is limited to and shall not exceed $100 per consignment or delivery and NOT liable for any future or indirect losses.
- Saturday charges will be only be 2 & 3 hour service rates. For booking of Same day services on Saturday, Call before 11am, items will be collected before 1pm and sent before 1pm on the next working day
- All measurements and weight will be taken by our operation team. For urgent cases, our staff will do the measurements on the spot.